Visa services
Visa booking system for travel agencies
Visa work earns steady service fees but eats staff time in calls, chasing documents and status questions. This visa booking system for travel agencies moves applications online and gives every applicant a case your team can follow from the first question to the decision.
- Requirements by passport and destination
- One case per applicant
- Document checklists
- B2B applications
The first question
Answer "what do I need?" before the phone rings
Most visa enquiries start with the same question. A requirements finder answers it on your website.
Rules your team maintains
A traveller chooses nationality and destination; the finder replies with the right visa category, typical waiting time, how long the visa lasts and the paperwork to prepare, all drawn from rules your desk keeps current.
Products and fees
Each kind of visa you handle, whether for holidays, business trips, transits or electronic approval, is its own product, and the invoice shows the official charge and your handling charge on separate lines.
Case management
Online visa application software, case by case
Each applicant moves through the same stages, and everyone can see where a case stands.
| Stage | What happens | Who acts |
|---|---|---|
| Application | The applicant or agent opens a case online | Applicant or sub-agent |
| Documents | Each upload is ticked off against the checklist, or flagged with a note | Visa desk |
| Appointment | Embassy or visa centre appointments and couriers are recorded | Visa desk |
| Tracking | Email updates are sent at every stage change | System |
| Outcome | The approval or the passport goes back to the traveller | Visa desk |
Selling visas
Visa services through your B2B travel portal
Visas are a strong product for partner agencies, who can file for their own clients.
Agent filing
Partners lodge applications for their own clients in the portal and settle from their balance.
Commission
Agents earn a commission on each application, which you set.
Family applications
Parents and children are filed together, yet each person keeps a separate case and progress.
Related
Visas next to the rest of the trip
Because visas live in the same admin as bookings, nothing has to be matched by hand.
Visas for pilgrims
The Umrah booking system uses the same case records for each pilgrim's visa step.
A local perspective
If you run a visa desk in South Asia, this overview of visa software used by agencies in Pakistan covers local workflows.
An example
A family files for a holiday visa
Here is the visa booking system from the applicant side.
Checking
A father looks up what his family needs for a summer trip and sees the list of paperwork before calling anyone.
Filing
He opens one application for four people. Each person gets a separate case, so a child with a missing photo does not hold up the parents.
Fixing a problem
One scan is too dark. Your officer flags it with a note, the father uploads a clearer copy, and the case moves on.
Waiting and receiving
Emails arrive at each stage. When the outcome comes, the passports are couriered back and the case is closed in the admin.
FAQ
Visa booking system questions
Something not covered here? Message us on WhatsApp or send a short note through the demo form.
Yes. They pick their nationality and where they are going, and the finder lists the right visa, how long it usually takes, how long it is valid and what to bring, using the rules your desk keeps current.
Your officer flags that file, adds a short note explaining what is wrong, and the applicant is asked to upload a better copy.
Yes. The official charge and your own handling charge are recorded as two lines on every visa product.
They are emailed automatically each time the case moves forward, and can also log in to see the current stage.
Yes. Partners lodge applications in the B2B travel portal, settle the charge from their balance and receive the commission you set.
Yes. Appointment dates at the embassy or visa centre and the courier details for each passport are saved on the case, so anyone on the desk can answer a status question.
No. Visa cases live in the same admin as flights, hotels and packages, so a traveller with a trip and a visa has one customer record.